A design leader with 15+ years of experience; passionate about people, products, and process

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Experience // recent

Senior Design Manager → Google, London, 2020–2023
UX Design Operations Lead → DeepMind, London, 2016–2019
Product Design Lead → Ustwo, London, 2011–2016

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About me…

Zero to one is a sweet-spot I enjoy, and so is creating structure to ensure effective collaboration and growing UX maturity within organizations.

With 6 years of management experience, I’ve led UX teams across bets and products during major organizational challenges, transitions, and during leadership gaps.

I care deeply about UX and the talented specialists whom I’ve had the opportunity to work with and help guide during their projects and careers.

My knowledge of people and organisations means that I cut through the system to deliver value to users via successful products, whilst maintaining team wellbeing and customer happiness.

What people are saying about me…

“Alana is a straight up vortex of capability, knowledge and awesomeness. She can dive into any field, acquire knowledge and deliver value/impact in short order. Supremely capable of handling humans and stakeholders of any level… Good, thoughtful human and exactly the energy you want in your studio and in your team. I would work with her again at any opportunity I had. End of.”

— Commercial Director, Ustwo

“Alana is without a doubt, one of the best managers I've had. She is a rare blend of deeply knowledgeable in the craft of UX, caring fiercely about her team and the individuals that comprise it, and the savviness to navigate organisational dynamics with ease. I would report to her again in a heartbeat if circumstances aligned.”

— Senior UX Designer, Google

“Alana was a phenomenal colleague and lead during her time working as the Head of Design Operations at DeepMind. We worked together closely to ensure that ethics and responsibility were at the forefront of the overall UX strategy, and I was deeply struck by Alana's commitment to ensuring that human values and user well-being remain central to project design and planning!”

— Ethics Lead, DeepMind

“Alana’s mentorship of unicorn Halodoc's founders and senior counsel singlehandedly changed the trajectory of Indonesia's largest telehealth provider towards diversity and inclusion along with sustainable growth. Her mentorship has enabled the CEO, CTO, CPO, and senior team to not only identify their blind spots but rethink their responsible AI product development.

— Accelerator Launchpad Lead, Google